Ukrzaliznytsia will return tickets purchased in an appendix to cyberattacks: Details

To spread: In the accounts of Passengers "Ukrzaliznytsya" you can now restore electronic tickets that have been purchased in an application to a hacker attack on the services of the company. How to restore the ticket purchased earlier, according to the Ukrzaliznytsia page on Facebook. To do this, users need: in the comments, the company specified that in order to refund for the purchased ticket you need to fill out the application and attach a ticket or payment receipt.

You can return the ticket no later than an hour before the train departure. "After checking the data in manual mode, we will return the funds to your card. The term of return depends on your bank and can take up to 30 banking days in the internal connection and up to 180 days in international combination from the moment of processing," - said Ukrzaliznytsia. We will remind, on March 23 "Ukrzaliznytsya" reported a failure in its IT system.